Frequently Asked Questions (FAQ)
What is the best time to visit Alleppey?
Alleppey can be visited any time of year.
Are pets Allowed at the Resort?
Pets are not allowed in the resort.
DO You have Car Parking and Driver Food & Accommeodation?
We have car parking space. Drivers will be provided complimentary dormitory accommodation as per availability.
Do You have a Doctor–on–Call Facility?
The resort has basic paramedic facilities. In the event of an emergency, the nearest hospital is 1 km away and accessible by car.
What is the Recommended Number of Night’s to Stay at the Resort?
We suggest a minimum of 2 nights’ stay to experience all the activities in the resort. However, The Haveli backwaterResorts is meant for relaxation and rejuvenation. To experience it all at a peaceful pace, 3 nights or more may be best.
Do You Accept Cards?
We accept all the major credit/debit cards.
What is Standard Check-in And Check-out Time?
Standard check-in is at 1:00 PM and check-out is at 11:00 AM. Early check-ins and late check-outs are possible but are chargeable and subject to availability
What Are the Nearby Places of Interest?
Alappuzha beach, Back Water Boat Ried ,Arthunkal Basilica Church , Ambalappuzhasrikrishna temple, ChampakulamBasilica church,Marari beach To plan sightseeing in and around Alleppey
Is Wi-Fi Avail able at the resort?
WiFi is available free of charge in all Rooms as well as in public areas.
Do you have Room Accessible of Differently Abled Guests?
Yes, The Haveli BackWater Resorts has rooms for the differently abled with appropriate accessibleequipment.
What is your Cancellation Policy ?
No cancellation, amendment, postponement charges will be levied if the resort is informed 7 days prior to check-in100% of charges will be levied if cancellation, amendment or postponement is requested less than 7 days from check-inRefund of any valid cancellation amount will take 15 working days and will attract 5% of payment gateway charges